Terms of Conditions
*Effective Date:* 01/01/2025
Welcome to The Beauty Story! These Terms of Service govern your access to and use of our website, including all purchases of cosmetic and skincare products from Korea. By accessing or using our website, you agree to these terms. If you do not agree, please refrain from using our website.
1. General Terms
1.1. *Eligibility*: You must be at least 18 years old or have the consent of a legal guardian to use this website and make purchases.
1.2. *Modifications*: We reserve the right to update or change these Terms of Service at any time. The updated terms will take effect immediately upon posting.
1.3. *Prohibited Uses*: You agree not to use the website for any unlawful purposes or activities that violate these terms.
2. Product Information
2.1. *Product Descriptions*: We strive to provide accurate information about our products. However, we do not guarantee that descriptions, images, or other content are error-free.
2.2. *Allergy Disclaimer*: Always perform a patch test before using skincare or cosmetic products. We are not responsible for any allergic reactions or skin sensitivities caused by the products.
2.3. *Product Availability*: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
3. Pricing and Payments
3.1. *Pricing*: Prices listed on the website are in SGD and include or exclude taxes as specified. Prices are subject to change without notice.
3.2. *Payments*: We accept PAYNOW. All payments must be made in full before shipment.
3.3. *Promotions*: Discount codes or promotions cannot be combined unless stated otherwise.
4. Customer Support
4.1. *Contact Methods*: For any inquiries, assistance, or feedback, our customer support team is available via:
- *Email*: customerservice@thebeautystorysg.com
- *Live Chat*: Available on weekdays from 9:00 AM to 5:00 PM
4.2. *Response Time*: We aim to respond to all inquiries within 24-36 Hours
4.3. *Order Issues*: For concerns about your order (e.g., delays, incorrect items, or damages), please contact us within 4-7 Days of delivery for resolution.
5. Liability and Disclaimers
5.1. *Use of Products*: We are not liable for any adverse effects caused by the use of products. Always follow product instructions and consult with a dermatologist if necessary.
5.2. *Website Accuracy*: While we strive to ensure accurate content, we do not guarantee that the website will be error-free or uninterrupted.
6.3. *Limitation of Liability*: To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
6. Intellectual Property
6.1. *Ownership*: All content, including text, images, logos, and product designs, are the property of The Beauty Story Shop unless otherwise noted.
6.2. *Restrictions*: You may not copy, reproduce, or use any content from the website without prior written consent.